VZW Rep/General Account Questions only.

[vatothe0]

What about the one year manufacturers warranty? Also vatothe0, hate to be random, but what is your avatar pic?

That's what I'm talking about. The manufacturer provides a 12 month warranty to the original purchaser.

The avatar is just a drawing from the internet.

[Arkbird]

Yes, it makes a huge difference that you have been with them for years. And let them know that the reason you have suck with them all these years is bc you appreciate their customer service.

Then tell Verizon that they should honor what you were told and that if you were given correct information that you would have gotten smart phones at that time to ensure you would have the unlimited data or you simply would have waited to get data when you got your smart phones instead of getting the unlimited data at that time.

For Verizon to make it right, they should either refund you for your months on unlimited data bc getting it didn't serve your reason for getting it (being grandfathered in on smart phone data) or they should allow you unlimited data on your smart phones.

Sent from my SCH-I510 using DroidForums

Got the unlimited plan

[TisMyDroid]

I love Verizon... they are good at making things right! At least in my experience.

Sent from my SCH-I510 using DroidForums

[DRILLINDK]

Can I still get this deal on the Bionic I purchased on the 8th? I signed another 2 year contract.

Verizon Wireless: $100 gift card w/ smartphone purchase and trade-in

[VZW_CS]

Can I still get this deal on the Bionic I purchased on the 8th? I signed another 2 year contract.Verizon Wireless: $100 gift card w/ smartphone purchase and trade-in

Hello DRILLINDK! To clarify the $100 Gift Card promotion, this was a promotion to existing customers who upgrade from a Basic phone to a Smartphone. The Basic phone must have been active on the line for at least 30 days prior to the upgrade. If this were the case, you should've received a redemption email the following business day after purchase with a promotion code to submit for trade-in. I trust I have provided you with details of the $100 Gift Card promotion so you can verify your eligibility.Thanks for posting! ^AT VZW_CS Follow us on Twitter @VZWSupport

[brucin]

I have the Droid 1 and my 2 year contract has switched to month to month. According to my account statement from Verizon I still have unlimited data. I know if i sign another 2 year contract i will have to switch to a tiered plan but what if I bought a Droid Bionic at full retail and just activated it on my account? Would I still have my unlimited data?

[TisMyDroid]

I am not 100% sure but I think that, even though you are now month to month, you can use your new every two and it will continue on the contract with unlimited data the same as what your previous contract was. I know that there are many times I have gotten a new phone when I was beyond my contract and I just continued the contract I previously had.

Sent from my SCH-I510 using DroidForums

[Mr.Dorsey3157]

My phone was hotlined because of 30 dollars from a bill in March. My question is how is this possible when I pay what's on the monthly bill. How is it possible to have not paid this 30 dollars over the last 6 months and just now hear about cos they tried to terminate service. Also is there anyway to have the hotline incident removed because i don't believe that its my fault. Now I can't charge equipment to my account and it sucks. Thank you for your time.

Sent from my DROIDX using DroidForums

[googlelover]

I have the Droid 1 and my 2 year contract has switched to month to month. According to my account statement from Verizon I still have unlimited data. I know if i sign another 2 year contract i will have to switch to a tiered plan but what if I bought a Droid Bionic at full retail and just activated it on my account? Would I still have my unlimited data?

You are grandfathered in, if you upgrade you will keep your unlimited data, the new contract does not force those with the unlimited data into tiered so you are fine with upgrading.

[skatenikes]

Hi, I don't know if this question has been answered yet but there's a lot to sort through -__- but my question is how do i go about checking if a device has a bad esn. i saw a phone on Craigslist but as many people know like eBay not everybody can be trusted. Just wanted to know if there is a quick fire way to check if the esn is bad before i make this purchase.