booted meaning kicked off smart phone plan....
... i think im leaning toward gsu_golfer but i think i want a rep to confirm. I dont need to add any wrenches in my plan. I would think i wouldnt change plans becuase my the enV is capable of internet and phone. Its not like im switching to a complete dumbphone. I just need a phone for a couple of days til i can get a new droid. id be mad if my plan changed.
Turtle bit me.I thought they were slow....they snap so fast. ................. <3
Question about all the Thunderbolt 3G issues.
My wife got her T-Bolt a couple of days ago and yesterday it stopped picking up any 3G service. She can Wi-Fi fine, but no 3G. We are just on the outskirts of 4G so she can't get that either. I looked all around and this seems to be a widespread problem with the T-Bolt.
We took it in to the Verizon store and when I mentioned this, that online is buzzing about the issue, the rep seemed to get a little annoyed ... "We've only had one come in with this issue" Well 3 or 4 of the reps huddled and they called over a manager. their solution was, "we think we're having network issues and it should be resolved soon."
My concern is, my phone an X, has no problem getting 3G and this T-Bolt issues seems to be happening a lot ...
It Verizon scrambling to identify the issue, do they know the issue, or do they have no clue? Specifically account wise, will they refund a percentage of the data plan for the days she is unable to connect to any data?
Last edited by Fightnfire; 03-27-2011 at 05:47 PM.
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had to return the thunderbolt to many software problems and the battery life wasn't that good at all, could have just been my phone. Anyhow i returned it to the store, and i see most of my on-line account information returned to normal on my account except for my annual upgrade (before i ordered the phone i could see the phones with a discount when i clicked on the upgrade button. When i go and try to upgrade, it will only let me upgrade at full price, do i have to wait a couple more days?
Thank you for reading, here's my deal:
I iave an extra line on someone else''s plan for 9.95 a month. I recently bought a Droid X directly from Verizon at their discounted price for agreeing to a two-year extension.
Days later, I was informed by a friend of the huge mistake I made in my phone choice as I should have waited for the newer 4G phones to come out (I am in a 4G area, looking at Bionic now). I have a few days left under the Verizon 14-day return policy. I called Verizon and asked if I could return it and wait for the Bionic to be released and buy it at a discounted price, and was told no.
So my choice then would be to keep the Droid X, which I like, or exchange it for a Thunderbolt - which I am wary of due to the battery shortcomings.
My main question is this: What is my situation if I simply return the phone without an exchange - am I still locked into a 2-year contract even though I have no new phone? Is it possible they lied to me just because they don't want me to return the phone and lose them the new 2-yr contract?
I just don't get the point of the 14-day return policy if I am stuck in a new contract either way.
If I could return it and cancel the new contract, could I then just go out get a new contract where I am the primary line - even though that would cost me considerably more overall?
If you've gotten this far, thanks again for reading, any advice would be appreciated.