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Thread: USB will NOT stay connected!

  1. Droid
    dajakal's Avatar
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    #1

    USB will NOT stay connected!

    This is super frustrating - when connecting my Droid to my PC via USB, it is CONSTANTLY disconnecting/reconnecting. And it loves to do this when I'm trying to transfer files. I hear the USB disconnect and reconnect sounds at least once every 10 seconds, sometimes in very rapid succession. I cannot transfer anything anymore, and it's driving me insane. I have 6 USB ports, and all have the same results. None of my other USB devices have this problem.
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  3. Master Droid
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    #2
    Just curious.
    Are you plugging in directly to your computer or are you using a hub. If a hub, is it powered or passive ?
    I plug into a powered USB hub and never have disconnects. Just wondering if it makes a difference.
  4. Droid
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    #3
    Its plugging directly into my pc, no hubs.
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    #4
    Quote Originally Posted by dajakal View Post
    Its plugging directly into my pc, no hubs.
    Well, wither you have a bad USB wire, or one of your connections is malfunctioning. Shouldn't be any other reason for this to happen.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  6. Master Droid
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    #5
    Try plugging it into another computer and see if the problem follows the phone or not. Then swap cables, ports, etc... Divide and conquer.
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    #6
    See the discussion here, no resolution as of 2/26 but more posts pertaining to the subject.

    Frequently connecting and disconnecting
  8. Master Droid
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    #7
    1. Call VZW and tell them your phone won't charge because the port is loose
    2. Hear them tell you "we'll send you a new one"
    3. Relax and enjoy
  9. Junior Droid
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    #8
    Quote Originally Posted by dajakal View Post
    This is super frustrating - when connecting my Droid to my PC via USB, it is CONSTANTLY disconnecting/reconnecting. And it loves to do this when I'm trying to transfer files. I hear the USB disconnect and reconnect sounds at least once every 10 seconds, sometimes in very rapid succession. I cannot transfer anything anymore, and it's driving me insane. I have 6 USB ports, and all have the same results. None of my other USB devices have this problem.
    As a poster below mentioned, this is a fairly common problem. My Droid will only stay mounted for 15 seconds before disconnecting, and then i get "Please insert disk' or something like that. I'm running Vista.

    The rest of my phone is great (sound quality, reception, battery life, headphones, GPS), so I don't want to replace it over this and end up getting a phone with other issues. I'm waiting for a good wireless solution to transfer files back and forth. I've got Classic FTP on my laptop and some utility whose name escapes me on my Droid, but that method is slooooow.
  10. Droid Ninja
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    #9
    Quote Originally Posted by brianr0131 View Post
    1. Call VZW and tell them your phone won't charge because the port is loose
    2. Hear them tell you "we'll send you a new one"
    3. Relax and enjoy
    Curious - have there also been problems with the USB port such as those being reported with the audio jack? mike
  11. Master Droid
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    #10
    Quote Originally Posted by Coop1969 View Post
    Quote Originally Posted by dajakal View Post
    This is super frustrating - when connecting my Droid to my PC via USB, it is CONSTANTLY disconnecting/reconnecting. And it loves to do this when I'm trying to transfer files. I hear the USB disconnect and reconnect sounds at least once every 10 seconds, sometimes in very rapid succession. I cannot transfer anything anymore, and it's driving me insane. I have 6 USB ports, and all have the same results. None of my other USB devices have this problem.
    As a poster below mentioned, this is a fairly common problem. My Droid will only stay mounted for 15 seconds before disconnecting, and then i get "Please insert disk' or something like that. I'm running Vista.

    The rest of my phone is great (sound quality, reception, battery life, headphones, GPS), so I don't want to replace it over this and end up getting a phone with other issues. I'm waiting for a good wireless solution to transfer files back and forth. I've got Classic FTP on my laptop and some utility whose name escapes me on my Droid, but that method is slooooow.
    Although I disagree with your "common problem" statement, there are a few people that have had this issue. Typically it is either a connector or the cord causing the issue. Definitely try a different usb cable and port. If another pc is available try it. I have not had this issue once on the Droid but did have it on my Seagate Free Agent go drive. Swapped usb cables and it stopped.

    If it is the droids usb port, then you should swap it out right away. Yes, there is a slim chance your new Droid will not be as good as your current, but you will run into a lot more issues if you don't swap it out including charging.
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