I think his point is, he's had trouble with the phone since day one(multiple replacements), they should own up to their end and give him a working phone like he paid for originally.
I had to do the same thing with my OG, had to have it replaced 4 times until I got one that was working 100%.
These guys get away with murder with the one year warranty nonsense, they should build a phone that can last the guys contract.
We pay 2-300 bucks for a phone, we have issues with it since day one, replacement after replacement, then we run out of time, have a problem and they won't do anything about it. It's a terrible policy and it abuses the customers habit of just dealing with a defective device instead of shelling out more money to repeat the process.
Last edited by Liderc; 08-06-2011 at 07:47 PM.