DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 8 of 8

Thread: When Verizon replace a malfunction phone, is the replacement a used phone?

  1. Master Droid
    knighthonor's Avatar
    Member #
    157976
    Join Date
    Jan 2011
    Posts
    291
    Phone
    Droid X
    #1

    When Verizon replace a malfunction phone, is the replacement a used phone?

    Hi I been having many issues with my new Droid x replacement phone that I got from Verizon because my old dx was stuck in a crash loop. I was wondering is it possible that my new phone was used / previously owned.

    Sent from my DROIDX using DroidForums
  2. Master Droid
    DROID11's Avatar
    Member #
    39789
    Join Date
    Feb 2010
    Location
    Columbus, Ohio
    Posts
    266
    #2
    typically they're refurbished (certified like new replacement aka CLNR) or certified pre owned (CPO)

    Sent from my ADR6400L using DroidForums
  3. Master Droid
    knighthonor's Avatar
    Member #
    157976
    Join Date
    Jan 2011
    Posts
    291
    Phone
    Droid X
    #3
    Thanks for the quick reply. I received a text from Verizon saying they received my old phone I sent to them. Is it possible to get it back in exchange for the new phone they sent?

    Sent from my DROIDX using DroidForums
  4. Master Droid
    DROID11's Avatar
    Member #
    39789
    Join Date
    Feb 2010
    Location
    Columbus, Ohio
    Posts
    266
    #4
    Not usually. Once they receive the turn in phone they check for damages to make sure it wasn't falsely claimed via the warranty then they probably send it out to be refurbished.

    Sent from my ADR6400L using DroidForums
  5. Master Droid
    knighthonor's Avatar
    Member #
    157976
    Join Date
    Jan 2011
    Posts
    291
    Phone
    Droid X
    #5
    Crap :/

    Sent from my DROIDX using DroidForums
  6. Master Droid
    Detonation's Avatar
    Member #
    29500
    Join Date
    Jan 2010
    Location
    Wisconsin
    Posts
    969
    Liked
    18 times
    Phone
    Galaxy SIII
    #6
    You won't be able to get your old phone back, but if you are unhappy with your replacement, tell them why and ask for another.
  7. Droid Sensei
    takeshi's Avatar
    Member #
    10236
    Join Date
    Nov 2009
    Posts
    4,600
    Liked
    1 times
    Phone
    Enter Current Phone Here
    #7
    Quote Originally Posted by knighthonor View Post
    When Verizon replace a malfunction phone, is the replacement a used phone?
    Always a refurb unless it's too new for refurbs to be in stock.
  8. Junior Droid
    stpitcher's Avatar
    Member #
    140473
    Join Date
    Nov 2010
    Posts
    14
    Phone
    LG 5500... non-smart phone
    #8
    I recently got a replacement phone. My original had developed problems with the touch screen.

    The new one is (presumably) refurbished. Its been fine. Two weeks now, and I've noticed no problem at all.

    - stp

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Which Droid from Verizon to replace broken phone?
    By bbmama in forum Android General Discussions
    Replies: 2
    Last Post: 04-05-2011, 06:54 PM
  2. Verizon wont replace my phone
    By joeybarclay in forum Android General Discussions
    Replies: 11
    Last Post: 10-12-2010, 10:21 PM
  3. Replies: 1
    Last Post: 08-15-2010, 04:18 PM
  4. Getting Verizon to Replace My Phone
    By finkalink in forum Android Tech Support
    Replies: 8
    Last Post: 07-16-2010, 03:17 PM
  5. getting a replacement phone from verizon
    By PETVIRUS in forum Android Tech Support
    Replies: 2
    Last Post: 06-16-2010, 08:11 PM

Search tags for this page

are verizon replacement phones refurbished

,
how many times will verizon replace a phone
,
verizon malfunctioning phone
,

verizon phone malfunction

,
verizon refurbished phone replacement
,
verizon refurbished replacement phones
,

verizon replacement phone refurbished

,
verizon replacement phones refurbished
,
will verizon replace a malfunctioning phone
,
will verizon replace my malfunctioning phone
Click on a term to search our site for related topics.
Find us on Google+