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Thread: Google is terrible at fixing map issues.

  1. Master Droid
    mjs31's Avatar
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    #1

    Google is terrible at fixing map issues.

    I have written google 30 times, sent error reports from most businesses that are incorrect, but yet nothing has been corrected in months. We have a large loop that circles our city and every address on this loop has an incorrect marker location. Basically if a business is supposed to be at the 1pm position on the loop google has the marker at the 7pm position. It leads everyone miles out of the way and actually caused a bit of embarrassment when I was showing the Droids cool navigation. I punched in a local business that everyone knew and google maps led us to an open field. 10 miles in the wrong direction.
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  3. Droid Ninja
    iPirate's Avatar
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    #2
    I'm sure they have a million map errors and will get to them as they can. I guess I have had good luck with Google and gotten my location correct!
  4. Master Droid
    markmicallef's Avatar
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    #3
    I sent them a correction and it was quickly answered that the would look into it.
    Within 6weeks I received this:

    noreply-maps-issues@google.com to me
    show details 11/30/09
    Hi Mark,

    Google Maps has been updated to correct the problem you reported. You can see the update here, and if you still see a problem, please tell us more about the issue:
    Link to view and/or reopen issue

    Report history
    Problem ID: 5F6D-1FC8-AA3A-BBB4

    Your report: This is NOT West Side Plaza Shopping Center, This is Omnitrans Public Transportation Yard. 1700 W 5th St, San Bernardino, CA 92411 Omnitrans

    --
    Thanks for your help,
    The Google Maps team
    ~Mark

    Samsung Galaxy S III
  5. Premium Member
    hookbill's Avatar
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    #4
    Can someone post a link on where to report errors? There is a road they have listed as Seaworld Drive and it's actually Squires Road near my house. Seaworld hasn't been here in 10 years.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  6. Master Droid
    hughesjr's Avatar
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    #5
    Quote Originally Posted by hookbill View Post
    Can someone post a link on where to report errors? There is a road they have listed as Seaworld Drive and it's actually Squires Road near my house. Seaworld hasn't been here in 10 years.
    Find Road & Map Errors On Google Maps? How To Report Them
  7. Premium Member
    hookbill's Avatar
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    #6
    Quote Originally Posted by hughesjr View Post
    Quote Originally Posted by hookbill View Post
    Can someone post a link on where to report errors? There is a road they have listed as Seaworld Drive and it's actually Squires Road near my house. Seaworld hasn't been here in 10 years.
    Find Road & Map Errors On Google Maps? How To Report Them
    Thank you, much appreciated.
    Please be respectful. Respect is #1 here at DF Please read our Guidelines of Conduct
  8. Junior Droid
    abbyt's Avatar
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    #7
    Google Maps had the name of my street spelled wrong. I emailed them (at the link above) and within 48 hours had a response stating that they would verify then correct the issue within 30 days. I checked about 6 weeks later and the error was fixed. I was actually pretty impressed at how fast they corrected the issue.
  9. Master Droid
    Steve H's Avatar
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    #8
    Google's maps are not bad as compared to the GM navigation system. It is as much as 15 miles off in some areas where I live (southern Utah).
  10. Senior Droid
    minmongoblin's Avatar
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    #9
    Oh wow, Google Maps is pretty infallible here in Middle TN. I've used the online version for years and never had a mistake, and I've navigated to 3 new places using the Droid and all were dead-on with the directions.

    Can't say the same for Yahoo or Mapquest....THOSE were (are?) horrible.
  11. Droid Sensei
    JhankG's Avatar
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    #10
    I've sent the same issue to them a few times and always get the automated standard response that they will look into it. Oh well.
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