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Thread: Google Voice - Pressing "4" Does Not Record Calls

  1. mmcompute [OP]
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    01-08-2010 11:47 AM
    #1

    Google Voice - Pressing "4" Does Not Record Calls

    According to Google, users of Google Voice should be able to record phone calls placed with Google Voice by simply pressing "4" to start then "4" again to stop. I can't seem to make this work on my phone. Does anyone have this feature working?

    Thanks!
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  3. Droid_Junky
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    01-09-2010 08:25 AM
    #2
    I just noticed the tip on the website yesterday. Haven't been able to try it out. It says you can only record calls that you receive. I will try it later today.
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  4. madpanic
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    01-09-2010 08:33 AM
    #3
    isn't that feature only available if you take a google number?
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  5. Droids
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    01-09-2010 10:52 AM
    #4
    Works for incoming calls placed to your GV number only. So someone calls your GV number and you answer it on your cell phone (or home phone) you can then press 4 to start/stop recording.
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  6. mmcompute [OP]
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    01-09-2010 02:23 PM
    #5
    But I do have a Google Voice number and I'm using the Google Voice app to make the calls. Google's website does not mention any problems using the record function. Neither incoming or outgoing calls can be recorded.

    Just wondering if I'm doing it wrong.
    I've tried pressing "4" with my index finger and my thumb. Neither works.
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  7. mmcompute [OP]
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    01-10-2010 09:33 AM
    #6
    Quote Originally Posted by Droids View Post
    Works for incoming calls placed to your GV number only. So someone calls your GV number and you answer it on your cell phone (or home phone) you can then press 4 to start/stop recording.
    Confirmed...it does work for incoming calls only and not for calls I place. Hmmm...wonder why that is?

    Thanks for the help.
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  8. thistle
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    01-10-2010 10:09 AM
    #7
    Quote Originally Posted by mmcompute View Post
    Quote Originally Posted by Droids View Post
    Works for incoming calls placed to your GV number only. So someone calls your GV number and you answer it on your cell phone (or home phone) you can then press 4 to start/stop recording.
    Confirmed...it does work for incoming calls only and not for calls I place. Hmmm...wonder why that is?

    Thanks for the help.
    I'm guessing it's to comply with two-party notification in some states in the US. If you could record outgoing calls, you could start the recording before the other party answered and they wouldn't be notified by the "call recording on" message.
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  9. takeshi
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    01-10-2010 11:17 AM
    #8
    It's all covered in Google Voice help (lotsa handy info there if you look):
    Recording phone calls : Calls - Google Voice Help
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