Dealing with Verizon...

[Rollingbones]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

So how do you beome eligible to become a VIP customer??? I entered my cell number and it was not accepted.

[Tillers_Rule]

Funny, my very first cell phone was an Airtouch. Had Nextel and Sprint for the next 10 years and now just got the Droid!!

Good luck getting your Droid

[imiller913]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

this is the route I would take

[arty2hottie]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

this is the route I would take

Ya this will be your best bet. I did that for my wife and they let her upgrade before the ne2 date while the store was saying no.

[garrett]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

So how do you beome eligible to become a VIP customer??? I entered my cell number and it was not accepted.

they just sent me a notice.... i do know you need to be in a 79.99 plan or higher and make all your payments on time... i was in the program within my 1st contract with them.


ive been told that they will enroll you within 6 months sometimes but dont know how true that is.

[gemro311]

The person I dealt with said I could upgrade my wifes phone (who is eligible for the upgrade) then switch phone numbers with mine .

[arty2hottie]

I just talked to customer service 2 hours ago about V.I.P. She told me exactly what garrett said. You have to be on a 79.99/month or higher plan for 6 consecutive months with no late fees. She did confirm however that it would expire on Feb 2010. I asked her if they would start any different programs to replace vip and she didnt know.

[Vulcan1600]

I just talked to customer service 2 hours ago about V.I.P. She told me exactly what garrett said. You have to be on a 79.99/month or higher plan for 6 consecutive months with no late fees. She did confirm however that it would expire on Feb 2010. I asked her if they would start any different programs to replace vip and she didnt know.

I can confirm without a doubt, the VIP program is ending positively for sure in February 2010, and at this time there are no plans to replace it with anything else.

[daddyd302]

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

* A FREE one-time Bonus Minutes Credit of up to 500 minutes. With our
newest program benefit, there's never been a better time to be a VIP.
If you happen to exceed your allowance minutes, just call us for a
bill adjustment. It's that easy! We'll issue you a one-time credit of
up to 500 minutes. We'll then do a complimentary Price Plan Analysis
to ensure you're on the right calling plan for your needs.

* Save on a new phone every year. The hottest phones The latest
technology. Now you can take advantage of discounted phone prices
earlier than before after the 12th month of a 2 year Customer
Agreement with a 2 year renewal. Refresh your phone today and get FREE
shipping. Enjoy the savings. That's what being a VIP is all about. One
phone upgrade permitted per year with a 2 year renewal. Must complete
12 full months of contract to become eligible for the annual upgrade.
$20 upgrade processing fee will be waived for eligible VIP mobile
telephone numbers.

* 25% off phone accessories, plus FREE shipping.
Whatever you do and wherever you go, we have specially designed
accessories to help enhance your wireless experience. From fashionable
phone cases, extra batteries and car chargers, to convenient
hands-free headsets, including Bluetooth® wireless technology, you now
have access to a 25% discount anytime you want it.
Excludes Accessory Bundles, Essential Bundles, RAZRWire Bluetooth
Eyewear, gift cards and Prepay cards.

* FREE phone book transfer. We know how important the names and
numbers you store in your phone are. That's why, when you buy a new
phone we'll transfer your contact list from your old phone to your new
one a $ 10 value! It will save you time and money, and keep you
connected with friends, family and associates. Phone book transfer
performed at most Verizon Wireless Communications Stores.

* FREE activation when you add lines. As a VIP member, you can add
additional lines to your existing account without paying any
activation charges — save up to $35 on each line! So, extend the
invitation to your family members. They'll be glad you did.
Subject to 1 or 2 year Customer Agreement and Calling Plan per line;
up to $175 early termination fee per line, other charges and
restrictions may apply.

How do you get into the VIP program? How much do you have to spend?

[FireDroid]

read up a few posts