DroidForums.net is the original Verizon Android Forum! Registered Users do not see these ads. Please Register - It's Free!
Results 1 to 6 of 6

Thread: The Seidio company and their excellent customer service

  1. Droid
    cb3FSU's Avatar
    Member #
    13639
    Join Date
    Dec 2009
    Posts
    82
    Phone
    MOTO DROID
    #1

    The Seidio company and their excellent customer service

    I feel like I need to let you guys know about this.

    I bought a Seidio Innocase for my Droid and it was very difficult to install. It took about an hour the first time but stayed on very well from Christmas Eve till about 3 days ago when the front face popped off.

    I tried for the last 3 days to get it to go back on and it simply would not. I worked at it for at least 2 or 3 hours collectively throughout the days and I could only get 3 of 4 corners to snap on and stay.

    Finally, last night I had exhuasted my patience and emailed them with my situation.

    This morning I received an email saying:

    We are sorry to hear about the troubles that you are having with your Innocase. All of our products are warranted for 180 days from the date of purchase. If you are within that period, there are a couple of options depending on where the item was purchased. An advance replacement is being sent. Please allow 5-7 buiness days for delivery.

    This is a top notch company that makes an excellent looking and functioning product when installed. Ive seen some of the other cases and wouldnt think about using them, this case appears to be a factory installed part of the phone that IMO, actually improves the look of the Droid and the way it feels in my hand.

    Thank you Seidio
  2. Senior Droid
    seidioseidio's Avatar
    Member #
    12755
    Join Date
    Dec 2009
    Posts
    176
    Phone
    Motorola Droid
    #2
    You are welcome! It is customers and forum members with their feedback and suggestions that drive us to continue to innovate and provide excellent customer service! Please let us know if you have any other questions or concerns.
    SEIDIO
    forum@seidio.com

    Follow us on Twitter & Facebook to receive special savings and new product updates!
  3. Droid Ninja
    Liderc's Avatar
    Member #
    15713
    Join Date
    Dec 2009
    Posts
    2,265
    Liked
    250 times
    Phone
    Galaxy Nexus
    #3
    Seidio is definitely the best company I've found for phone accessories, I just got my case/protective screens and they're incredible.
  4. Master Droid
    Big Cam's Avatar
    Member #
    2990
    Join Date
    Nov 2009
    Location
    Fargo, ND
    Posts
    920
    Liked
    2 times
    Phone
    VZW Galaxy Nexus: Sourcerized
    #4
    Why did you post this in two different forums?

    http://www.droidforums.net/forum/dro...r-service.html
    Samsung Galaxy Nexus
    ROM: Team Sourcery!

  5. Droid
    cb3FSU's Avatar
    Member #
    13639
    Join Date
    Dec 2009
    Posts
    82
    Phone
    MOTO DROID
    #5
    Quote Originally Posted by Big Cam View Post
    Why did you post this in two different forums?

    http://www.droidforums.net/forum/dro...r-service.html
    So that the people in both forums could see it. I didnt know how often people checked both and wanted it to be known to all
  6. Master Droid
    arty2hottie's Avatar
    Member #
    13185
    Join Date
    Dec 2009
    Location
    Oregon
    Posts
    361
    Liked
    3 times
    Phone
    GNEX
    #6
    sounds like a good company. I think i will order one
    Last edited by arty2hottie; 01-05-2010 at 02:09 PM.

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Similar Threads

  1. Dropped calls and poor Customer Service
    By jwrightmc in forum Android Tech Support
    Replies: 4
    Last Post: 02-25-2010, 06:43 PM
  2. Media company looking to develop Apps...
    By StepDroid in forum Android Hacks and Help
    Replies: 0
    Last Post: 01-03-2010, 11:18 AM
  3. Verizon customer service
    By vegasdroid in forum Android General Discussions
    Replies: 3
    Last Post: 12-29-2009, 05:41 PM
  4. Moto Invests in Multitouch Company
    By Backnblack in forum Android General Discussions
    Replies: 0
    Last Post: 12-03-2009, 07:21 PM
  5. Where to buy Droid to get company discount?
    By dberthia in forum Android General Discussions
    Replies: 6
    Last Post: 11-13-2009, 08:06 AM

Search tags for this page

800 number for seidio
,
how good is seidio customer service
,

seidio customer service

,

seidio customer support

,
seidio fargo nd
Click on a term to search our site for related topics.
Find us on Google+