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Thread: Help...constant reboot

  1. Junior Droid
    autumnsky's Avatar
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    #1

    Question Help...constant reboot

    I have had my Erid Droid for about a month now and it has worked perfectly until today. I downloaded the app Layers. After I did this my phone went into a continual reboot. It shuts down and then restarts itself. It is up and on for a few minutes and then shutdown and restarts again. It has been doing it for about 3 hours now. I shut it down, took out the battery and hoped for a hard reboot, but to no avail. I can only get as far as the "My downloads" screen to try to uninstall the app "Layers". Any suggestions on what I can do?
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  3. Junior Droid
    autumnsky's Avatar
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    #2
    I found the answer in the Tech forum. There seems to be some connection between this problem and the antivirus app. As sson as I uninstalled the app, my droid came back as it's reliable old self! I am again a happy Droid Lover!
  4. Administrator
    cereal killer's Avatar
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    #3
    Hi Autumn...yes you are the second one to have this problem today.

    Good for you for finding the answer : )

    Glad you got the issue worked out. Have a happy and safe New Year.
  5. Droid Ninja
    MJ5150's Avatar
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    #4
    Quote Originally Posted by autumnsky View Post
    There seems to be some connection between this problem and the antivirus app. As sson as I uninstalled the app, my droid came back as it's reliable old self!
    Same with me. I DL'ed an update for antiVirus, then my phone started wigging out.

    -Mike
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    hookbill's Avatar
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    #5
    Interesting. I'm always saying that I don't believe antivirus is necessary however it doesn't hurt if you want to install it. I guess in some cases it does.
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