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Thread: Road Runner Issue

  1. Junior Droid
    duke6619's Avatar
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    #1

    Road Runner Issue

    I got my Road Runner email set up on the Droid, thanks to this forum and it worked just fine. Now I am having an issue with out going mail which will not work. I checked my settings and they have not changed but when I go to test the out going settings the error message says "Authentication methods are not supported by server". I just happened to be close to a Verizon store and went in to see if they knew what was going on and the out going mail work fine with no changes, I come home and the same error message occurs. Can anyone help? Thanks.
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  3. Droid Newbie
    slraines's Avatar
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    #2
    We had this problem too, it would work away from home but not at home. Try turning off your wifi on the Droid. That solved our problems.
  4. Droid
    Jordie's Avatar
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    #3
    Correct me if I'm wrong.. I remember you needed to be a RR.com IP address to send email using there SMTP servers.
  5. Droid Newbie
    slraines's Avatar
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    #4
    I can send our RR mail via RR from my Verizon IP, so I don't think it's an issue any longer.
  6. Senior Droid
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    #5
    I had this issue also, what you need to do is for your Username you need to use the whole email address, not just your username, so something like joesmith@wi.rr.com. That go under where it say "Require sign-in" Don't forget your password also.
    Ricky
  7. Junior Droid
    duke6619's Avatar
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    #6
    Your suggestion worked. Thank you and Merry Christmas.

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