Droid 30-day Return Policy Loophole?

[jsb432]

I just reread my receipt for the Droid I bought 31 days ago over the phone. In the Return/Exchange Policy section, it states that the item must be returned/exchanged within 30 days. A little further down, it says "Exception: All items purchased between November 15 and December 14, 2009 may be returned or exchanged through January 13, 2010. All other provisions of [...] Policy continue to apply."

Unless there's a catch, I take that to mean that I have a few more weeks to decide if I like this thing or not.

[mth04]

I just reread my receipt for the Droid I bought 31 days ago over the phone. In the Return/Exchange Policy section, it states that the item must be returned/exchanged within 30 days. A little further down, it says "Exception: All items purchased between November 15 and December 14, 2009 may be returned or exchanged through January 13, 2010. All other provisions of [...] Policy continue to apply."

Unless there's a catch, I take that to mean that I have a few more weeks to decide if I like this thing or not.

Sounds like it to me. I would bet they are talking about devices bought as Christmas presents

[sillyrabbitt123]

wow if its true and something killer comes out before the 13th....hmmmmm

[JayMonster]

the catch is in the "All other provisions apply"

[JhankG]

If you bought yours at Best Buy, thsn that extra month does not apply to you. I have already gone through this with them and they said that phones are not included with that extension because of contracts.

[jsb432]

If you bought yours at Best Buy, thsn that extra month does not apply to you. I have already gone through this with them and they said that phones are not included with that extension because of contracts.

Bought directly from Verizon over the phone.

Definitely a holiday thing, like Miami1683 said.

JayMonster's right, it's all about the fine print...but I wonder what risk there is - I mean, maybe you're allowed to return/exchange, but since you've had it for over 30 days, you're locked in to the contract?!? That doesn't seem too likely. Anyway, I probably won't take advantage of it (I've already done a few exchanges, and I've mostly come to grips with the Droid beta issues ), but it may be handy for some folks.

[Vulcan1600]

VZW did the same thing last holiday. This was discussed when the Storm first came out late last November. It's because of the Droid's that are getting purchased as Christmas gifts.

[jsb432]

I just gave it a little more thought and even though I haven't read the "other provisions", I'm wondering if the fine print says that you have until January 13, 2010 -OR- 30 days from when the device is activated, whichever comes first. That way, people like myself, who've been using the thing for a month already, can't abuse the extra time. Someone who got it as a present and didn't activate it until days or weeks after it had been purchased still gets a few weeks. This seems much more likely given the way Verizon (and most wireless carriers) operates.

[Martin030908]

^ either way if something pops up it certainly wouldn't hurt to ask

[mth04]

^ either way if something pops up it certainly wouldn't hurt to ask

the only thing that "could" pop up would be the Passion. While i'm intrigued to see how it runs. You will have to pry my drid from my cold dead fingers . Just sayin