to make a long story short, my 2.2 OTA update didn't take, so i tried a manual install, which also didn't take, and froze my phone. i had to do a factory wipe, which caused it to lose any cell service. Verizon is sending my a warranty replacement phone for this and another reason (random restarts for the last few months). My question: Will the replacement phone have 2.2 pre-installed, or am I going to be stuck sitting here again wondering when/how i can update my phone? anyone with experience in this issue, i would greatly appreciate some feedback.
also, what does vzw mean when they say the phone will be "like new?" this is my second replacement for my droid, and the first replacement looked exactly as it was described, "like" new. are these just returned phones that never got used, or are they refurbished and polished up?