I was fooling around with my cousin's MyTouch, and I accidentally locked her out. I was trying to figure out her touchpad password and after a certain amount of being incorrect it locked her out. She doesn't know the Gmail account information she used when she set up her phone, and when she called T-Mobile, they told her she has to do a factory reset. She has a ton of valuable information on the phone that she can't lose. Any help is appreciated.