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Thread: Help! droid 2, broken screen, can i factory reset?

  1. Droid Newbie
    Shayla_Marie's Avatar
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    #1

    Angry Help! droid 2, broken screen, can i factory reset?

    Hi,
    i have received a replacement droid 2 from Asurion, but i want to know if there is a way to factory reset my broken phone before i have to send it to the insurance company. The screen is completely broken and black except for a few colorful lines randomly. The touch does still work, however. i can unlock my screen, i just cant see anything..
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  3. Droid Newbie
    Shayla_Marie's Avatar
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    #2
    37 views already and NOBODY can answer my question???
    i need an iPhone!
  4. Master Droid
    Graymayre's Avatar
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    #3
    Sbf flash. But it doesn't matter anyway, they don't check before they flash it themselves if it isn't already available to see. For a broken screen they will analyze the hardware, fix the issue, and flash it to send back out. Just send it in.

    Sent from my DROID2 GLOBAL using DroidForums
  5. Senior Droid
    wildbill86's Avatar
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    #4
    If you boot up into recovery by holding x, or bootloader by holding up on the keyboard, does the screen work?

    Sent from my rooted D2G
  6. Droid Newbie
    Shayla_Marie's Avatar
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    #5
    you cant see anything on the screen at all, however i can swipe to unlock it and feel the vibration of it unlocking the screen.

    thank you graymayre, thats all i needed to know. this phone has all my personal information, that is why i was weary of sending it out like this..

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