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Thread: Playing video mms email

  1. Junior Droid
    kingofbass's Avatar
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    #1

    Playing video mms email

    I look everywhere can't find it anywere. I can't open an email from my wife's blackberry. it says fetching attachment then it says it attchment can't be open Can someone help me please thanks
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  3. Master Droid
    astevens54's Avatar
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    #2
    I too cannot get video sent to me in Handcent or the default Messenger to play on the Droid. It comes in as a picture and when sent to my Blackberry it worked. Does anyone have any advise?
    Last edited by astevens54; 12-23-2009 at 12:17 PM.
  4. Master Droid
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    #3
    Bump........
  5. Junior Droid
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    #4
    Iguess no one knows.
  6. Master Droid
    astevens54's Avatar
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    #5
    I find it hard to believe that we are the only one having this problem. I send Helpdesk tickets into Verizon and Motorola. Moto called, but I missed the call and am going to call them back Monday. If I get a fix, I will post it.
  7. Junior Droid
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    #6
    astevens54 did you here anything yet ?
  8. Master Droid
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    #7
    Sorry no...
  9. Master Droid
    astevens54's Avatar
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    #8
    Here's what they said, please try it and post the results. Thanks:
    Instructions below will erase all the information from your phone: This option is recommended to use after backing up your information.

    Go to Menu
    Select Settings
    Go to Privacy
    Select Factory Data Reset
    If prompted to enter Security code type 000000

    If the problem persists, we recommend you to contact your Service Provider to review your network settings for SMS and MMS.
  10. Super Moderator
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    #9
    Yeah a factory reset would be my last resort, i'd see what verizon says. I mean when i get them in, it will come up as a playable item, then when i click on them they go to a black background and then start playing.
    Resistance is futile.

    On 11/16/2009 DroidNet Became Aware
  11. Junior Droid
    eagles51593's Avatar
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    #10
    I also have had similar problems. Sometimes I don't receive mms, and other times it just takes a really long time to load.
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