I am not very tech savvy so any help that anyone can provide would be greatly apprecited! We took our first trip to Disney last month. it was a surprise for our kids and i was able to get it all on video. unfortunaley my phone crashed and it was set back to factory settings. although my SD card in the phone saved my contacts, there are no videos or photos... I am beside myself and want to know if there is anyway to retireve them. If anyone can help i will be forever indebted!!!!!! the video and pictures are so precious to me and if they are gone i will be devastated!!!!!!