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Thread: Nitro Desk Touchdown

  1. Droid Newbie
    Nybowtech's Avatar
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    #1

    Nitro Desk Touchdown

    Has anyone been having any issues with this App? I have had it installed now for well over 6 months. I have it syncing with the Exchange server in our office. This morning I find out my inbox is not syncing and I have a message that says "Push suspended, too many timeouts in one minute".

    Any thoughts or comments would be appreciated.

    Thanks!
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  3. Master Droid
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    #2
    If you have a task killer, make sure it is not being killed.
    Makes sure your polling is selected.
    Make sure your 3G is running.
    My has worked flawlessly since day one.
  4. Droid Newbie
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    #3
    PARick - Thanks for the information and quick response. My IT guy just came through and told us that there is an issue with the OWA (outlook web access) so it's an internal problem.
  5. Droid Sensei
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    #4
    I was about to say no problems here. I did have some trouble when I accidentally installed the wrong version (for pre-2.0 devices).
  6. Senior Droid
    danwanna's Avatar
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    #5
    I'm having a lot of issues following the latest Droid OTA update. It is causing my phone to lockup all the time. I was sent a replacement D1 and it did the same thing. They are sending me a D2 now to see if it works better.

    I was a happy Touchdown user for 10 months prior to this update.
  7. Senior Droid
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    #6
    Any solutions. I would hate to return the phone.
  8. LT*
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    Master Droid
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    #7
    Quote Originally Posted by akosnitzky View Post
    Any solutions. I would hate to return the phone.
    If you're having the same issue as the OP, his issue was not with Touchdown, but on the other end. Perhaps checking with your exchange administrator might help. I use Touchdown, and for the most part, it works well. every now and then it will have "push" issues, and if a manual sync doesn't fix it, then a reboot usually does.
  9. Master Droid
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    #8
    Quote Originally Posted by LT* View Post
    Quote Originally Posted by akosnitzky View Post
    Any solutions. I would hate to return the phone.
    If you're having the same issue as the OP, his issue was not with Touchdown, but on the other end. Perhaps checking with your exchange administrator might help. I use Touchdown, and for the most part, it works well. every now and then it will have "push" issues, and if a manual sync doesn't fix it, then a reboot usually does.
    LT is right on. The only other thing I would suggest is an occasional battery pull. Mine went funky the other day, I rebooted...nothing. Then rebooted with battery pull and it worked perfect. And, occasionally, the polling for some reason reverts to "manual check" insted "as items arrive". Also, I have found Nitro to be very responsive as well. You may fing your answer at:

    Support
  10. Senior Droid
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    Thank you. I am reading about a lot of the same issue from months ago and wasnt sure if a remedy.
  11. Master Droid
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    #10
    Quote Originally Posted by akosnitzky View Post
    Thank you. I am reading about a lot of the same issue from months ago and wasnt sure if a remedy.
    Just curious, do you use activesync?
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