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Thread: Stuck on Authorizing Purchase?

  1. Senior Droid
    Breezer23's Avatar
    Member #
    3764
    Join Date
    Nov 2009
    Location
    Salt Lake City, Utah
    Posts
    158
    Phone
    Motorola Droid
    #1

    Stuck on Authorizing Purchase?

    Anyone had this issue? I recently purchased iSyncr for PC (Amazing app BTW). I've never had issues purchasing apps prior to this. Anyway, it sent the email saying thanks for the purchase but continued to be stuck on that phase. I emailed the developer, he tried canceling the order from his side as it wouldn't work from the Market. At that point I received the email saying it had been cancelled.

    I was hoping to just repurchase it. Instead, the app continues to be in my "Downloads" within the market yet still will not download. I've searched the Google Market help and there are a TON of threads about this. Google has yet to respond to the issue.

    Has this happened to any of you guys? If so did you ever get it resolved? How?
    -Travis
  2. Senior Droid
    maxnicks's Avatar
    Member #
    82013
    Join Date
    Jun 2010
    Posts
    142
    Phone
    HTC Thunderbolt
    #2
    Pretty much the same thing happened to me with Vlingo a month or two back. The cancel order finally worked. I still wanted to try Vlingo but seeing as I already cancelled it once, the marketplace advised me that I couldn't cancel it again. I contracted the developer who quickly emailed me back telling me he would refund my $9.99 if it failed to install again. Luckily, second time around, everything worked.

    Short version: contact the developer. Ask him if they'll refund your money if it doesn't install.
  3. Master Droid
    coolkidd's Avatar
    Member #
    1041
    Join Date
    Nov 2009
    Posts
    322
    Phone
    DROID
    #3
    I have in the same dilemma, but with Pure Calendar Widget (Agenda)... It's been stuck in "Authorizing Purchase..." for the past 3 days. I bought the app 3 months ago and had to reinstall it due to my upgrade from Froyo... Finally emailed the dev today and still waiting for his response....

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