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Thread: Please help - can't use my phone

  1. Droid
    fgw's Avatar
    Member #
    26858
    Join Date
    Jan 2010
    Posts
    53
    Phone
    Moto Droid
    #1

    Please help - can't use my phone

    I really need help. Helix Launcher is in an endless loop of force close. I can turn my phone off but that is all I can do. Can't access anything and have no idea what to do.
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  3. Senior Droid
    cb2000a's Avatar
    Member #
    11520
    Join Date
    Dec 2009
    Location
    Hawaii
    Posts
    240
    Phone
    Droid 1 (GPA 17)
    #2
    Bumping this in case someone can help. I would assume there is a way to do a factory reset and you might find out how by visiting the Motorola site or contacting them.
  4. Droid Ninja
    Guchi's Avatar
    Member #
    15045
    Join Date
    Dec 2009
    Posts
    1,074
    Phone
    HTC Rezound
    #3
    reboot to safe and remove helix. someone will put the steps to boot into safe mode
  5. Senior Droid
    acturbo's Avatar
    Member #
    13500
    Join Date
    Dec 2009
    Posts
    152
    Phone
    Enter Current Phone Here
    #4
    Quote Originally Posted by Guchi View Post
    reboot to safe and remove helix. someone will put the steps to boot into safe mode
    Holding the menu key while powering up the phone will boot you into safe mode.

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my phone is on safe mode and i cant use it

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