I'm not sure what forum it was, but I read some negative things about Zagg. I have to say I've used them since my first Droid and ordered one for the Inc. I started to get skeptical about my purchase after reading some of the reviews, but i must speak up! Mine arrived today. I was almost upset that i even ordered it after reading some of the reviews. I put it on today, and I must say I continue to be a huge Zagg fan. Visually, I can't even tell the thing is on there. Physically, it does have a different feel than standard glass, but NOTHING even remotely close to the orange peel verbiage that is going around.
I am VERY rough on phones and had to replace my Zagg only twice. Both times was simply because of damage i imposed on it. It never once gave away from the edges, bubbled or anything. I would say it is as close to milspec as anything I've seen. A lot of times if you "ding" the screen with your keys within a day or two the screen will "self heal". I've only had a couple occurances where a nick or mark was left on the screen and I ended up just replacing it. Once again, TOTALLY my fault. I can't imagine what damage that would've done to the natural glass.
Anyone that says the naked screen won't scratch is foolish. It does and that is what turned me onto a Zagg fan. I am a hunter and this past fall I got some sandy dirt in my coat pocket where I kept my droid. Within the first hour I pulled my droid out and about fainted. Tons of dirt was in my pocket and the droid was merrily rolling around in it. My screen imo was ruined! I couldn't believe the scratches on it. I lived with it for about a week and decided to get a zagg protector to keep it from getting scratched any further.
Long story short, I put the zagg on and not only did it protect from getting scratched, it BEAUTIFULLY hid the existing marks. I could not and cannot see them to this day! Beautiful!
So, for all the "can't scratch" fan boys that live life in khaki's and coffe shops... I say to you that it CAN scratch. To the rest I say PROTECT your screen!