I complained about the scratching like a weeks after I got the case way back in December and I've continued to complain about it to Seidio and they don't care. They avoid addressing the problem everytime I bring it up.
Edit: Just talked to someone at Seidio and he told me they are aware of the issue and it happens because "Droids are not all manufactured the same". So it is the different tolerances that is causing the scratching. I told him to try to offer something to people who had their phones damaged and he is going to talk to his manager to see if something could be offered. He was thinking something along the lines of a coupon so basically we aren't going to get s**t.