I ordered the snap on silicon case direct from verizon. When I installed it I noticed that it kept falling off the volume control side of the phone. So i took it back to the store thinking i got a defective cover. The store manager then informed me that there is a recall on those and that i would need to pick out another case and pay the difference. So I picked up the snap on leather case sold there. It fits perfect and I actually like it better. The downside is it costs 10 dollars more. Anyone else having problems i suggest you take it back. Hope this helps out others.