When I got my Droid I searched around for the best screen/body protector to buy. I previously had a Zagg on my Creative Zen for 2 years, and while the protection was great, its was very rubbery/grippy and I didn't think it would be good for a touch screen. I ended up going for a PS because it had great reviews of being smooth with no orange peel, and it was also pretty cheap (full body for $25 - 33% when I bought it).
The first installation of the screen got some dust and fuzz under it since I was OCD about getting it perfect, so I emailed them about it and they sent me a replacement for free, no questions asked. I know it did come with two sets of protectors but I wanted to keep one as a backup still. Second installation was perfect. No dirt, dust, fuzz or finger prints. Screen was perfectly smooth (no orange peel) and the touch felt almost the same as the glass. Put the rest of the body on without a problem and with just a few bubbles in some of the tougher spots.
At first I was very impressed, but now a month later I am not at all. After normal daily use taking my phone in and out of my pocket (sometimes with keys in it) the skin is filled with knicks and wrinkles. While the film may not technically scratch, it is vulnerable to indentations and air bubbles forming which do not "self heal". Instead of scratching, it seems like the skin stretches in place, resulting in a wrinkle/groove with little marks that look like air bubbles underneath. Not only does it make the screen look scratched and dirty, but you feel them while using the touch screen. As I write this, I just dug my finger nail into the screen and tried to scratch it, leaving another permanent groove. The rest of the body has surprisingly stayed pretty clean of wrinkles, so it may have something to do with its application on glass. Needless to say however, I will be throwing away my PS as soon as I decided and receive a replacement.
Overall, I would avoid PhantomSkinz. The skin is very smooth and there is almost no orange peel but unfortunately thats ruined by how easily it is damaged....every day I am finding more and more knicks and wrinkles and that is just unacceptable compared to others. This skin is NOT scratch proof like other comparable skins! However, I will commend their customer service for being very helpful and quick to reply.
Here are some pictures of the PS. The screen was cleaned right before taking the pictures...there may be a few hairs and smears, but the majority of the marks you see are permanently on the skin. The only intentional mark is the one in the upper right corner that I mentioned doing above.
Anyone else have a similar experience with PhantomSkinz and have suggestions for a new one?